Frequently asked questions
Everything buyers usually ask before starting a custom vinyl plush or art toy project.
What is your minimum order quantity (MOQ)?
Our MOQ is 100 pieces per design for all product lines — vinyl plush dolls, keychains, art toys, mini figures and vinyl parts. That makes it easy to test a new character before scaling up.
How long does a custom sample take?
Most samples take 15–25 days after artwork is confirmed: about a week for 3D sculpting, then printing, molding, painting and sewing. Complex figures can take up to 30 days.
How long is mass production?
Mass production usually takes 30–45 days after sample approval, depending on quantity, number of designs and packaging.
How much does a custom vinyl plush toy cost?
Unit price depends on size, number of vinyl parts, paint steps, fabric and packaging, plus a one-time mold cost. Send your design and quantity and we will quote within 24 hours.
Do I need a 3D file to start?
No. A front view, or better a front/side/back turnaround, is enough. Our sculptors create the 3D model. If you have a 3D file, we can use it directly.
Will you protect my design?
Yes. We sign NDAs, never sell or show your designs without permission, and the molds made for your order are reserved for you.
What materials do you use?
Phthalate-free soft PVC for vinyl parts, polyester plush fabrics, PP cotton filling and zinc alloy or steel hardware. Materials can be tested to EN71, ASTM F963 and CPSIA.
Can you produce blind box series?
Yes. We manufacture the figures and packaging, randomize designs and secret editions to your ratio and pack display cases and master cartons.
What payment terms do you accept?
Usually 30% deposit with the order and 70% balance before shipment, by T/T bank transfer. Sample fees are paid in advance.
How do you ship orders?
We ship worldwide from Dongguan by express, air or sea, on FOB, CIF or DDP terms. We can also deliver to your forwarder or Amazon FBA warehouse.
Can I visit the factory?
Yes, visitors are welcome in Dongguan. We can also arrange a live video tour of the production floor at any time.
Which languages can you communicate in?
Our sales team works in English and Chinese, and we reply to inquiries written in Spanish, Portuguese, Japanese, Korean, German, French and Arabic.
Have a character in mind?
Send us your design today and get a factory quote within 24 hours.